Getting Started on Duoplane for Vendors

June 19th, 2022 | 3 min read

retailer vendor relationships

Hi Vendors, congratulations on making the best decision you’ll make all month.

Let us introduce outserves. Duoplane is your dropshipping best friend. That means we handle PO processing and routing, automating shipment updates, inventory syncing, and syncing invoices to accounting software. Our central focus is to connect your retail partner and you, their valued supplier/vendor, through all these processes in a simplified, seamless, and automated way.

Now that you’ve made the leap, we’re here to help you get started.

How Does Duoplane Connect you with your Retailer?

Duoplane simplifies and streamlines the relationship between you and your Retailer. The basic order flow between your Retailer, Duoplane, and you (the vendor) is laid out below:

1) Customer orders from Retailer’s ecommerce store → POs from Duoplane → Your system

2) Tracking details from your system → Duoplane → End customer via ecommerce store

3) Inventory from your system → Duoplane → Items on Retailer’s store

Do you dropship some or all of your products online?

Duoplane can automate sending POs, inventory syncing, & shipment feeds. Get in touch with us to start your free trial!

duoplane mascot leaning on a checklist with packages being parachuted in the background to represent automation

How do I get Started on Duoplane?

Now that you understand the fundamental relationship between Duoplane, you, and your retailers, let’s “set it and forget it.”

Duoplane is proud to make the setup process as quick and easy as possible. You can be fully set up in under a day, depending on your retailers and the amount of information that you would like to import.

Once the configuration process is complete, you or your retail partner will only need to revisit your settings if a significant change is made. Let’s dive in:

An excellent way to get started is by logging into the Duoplane portal, exploring the functionality of Duoplane, and looking into our configuration options.

What are my Configuration Options?

Your retail partner must help configure the options below on their Duoplane retailer account. Here, you can see what options for file types and delivery methods are possible to set up seamlessly with Duoplane:

Purchase orders (data received)

1) Fetch frequency: as orders are placed, every 1 hour, or custom
2) Purchase order delivery: email, SFTP, Duoplane vendor portal, Prebuilt integration*
3) Purchase order file formats: PDF, XML, Excel, CSV, JSON, X12 EDI

Shipping and inventory feeds (data sent to your retail partner)

1) Send frequency: manual, every 1 hour, or custom
2) Feed delivery: email, SFTP, HTTP, Prebuilt integration*
3) Feed file formats: CSV, XML, Excel, JSON, Google spreadsheet, X12 EDI

Prebuilt shipping & fulfillment integrations

1) Shipstation, Shippo, ShippingEasy, Shopify vendor connector

Try the dropship automation app that retailers and vendors love.

We’ve been the industry-leading solution to automate dropshipping operations for over 12 years. Check out our reviews page to learn why our clients love us.

Duoplane Dave robot deliverying a parcel

How do I get the most out of Duoplane?

The Duoplane’s Support Center is an up-to-date resource base with a hub uniquely for vendor articles and guides. A popular place to start is the Getting Started guide to get familiar with the Duoplane interface or the integrations section for directions to see what you can connect to your vendor portal for seamless automation.

This post was last updated on Aug 29, 2023.

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Dropshipping is a retail fulfillment method where stores don’t keep the products they sell in stock. Instead, when a store sells a product, it purchases the item from a third party (the vendor) and has it shipped directly to the customer. Duoplane acts as an intermediary, ensuring a streamlined communication between the retailer and the vendor, handling tasks like PO processing, inventory syncing, and automating shipment updates.

Yes, Duoplane offers prebuilt vendor integrations with popular ecommerce and shipping platforms. This includes the Shopify vendor connector, Shipstation, Shippo, and ShippingEasy. These integrations enable the seamless flow of purchase orders from your retailer’s system to yours.

The accounting software integration is available to the professional plan and above. Our advanced automation capabilities ensure that once a product is sold and the shipment details are updated, the corresponding invoice is automatically synced with the accounting software such as Quickbooks Online or Xero. This eliminates manual entries, reduces errors, and ensures timely financial tracking.

Duoplane’s vendor portal provides a centralized platform for vendors to manage purchase orders, track shipments, and synchronize inventory. It provides transparency on order status between vendors and retailers, offering multiple file format options for data transfer, and ensures timely and accurate order fulfillment.

Absolutely! The Duoplane Support Center is a resource for vendors using Duoplane, whether they are new to dropshipping or seasoned professionals. With dedicated articles, guides, and a “Getting Started” tutorial, vendors can quickly familiarize themselves with the platform and maximize their dropshipping efficiency.

We Empower E-commerce Retailers to Automate Dropshipping Operations.

Duoplane is a dropshipping automation software built by dropshippers, for dropshippers. We’re here to help you streamline your ecommerce retail fulfillment operations and automate order routing, inventory syncing, shipment feeds, and more.

Don’t just take our word for it – check out our reviews and case studies to learn why we’ve been the industry-leading solution for over 12 years, assisting over 300 retailers in onboarding over 2000 vendors and 3PL warehouses.

Experience the best dropshipping automation software risk-free with our 14-day free trial. Our dedicated onboarding specialists will guide you through the setup process, ensuring you’re ready to hit the ground running.



Automated Order Routing

Duoplane intelligently and automatically routes orders to the right vendor or warehouse.

Vendor Portal

Keep everyone on the same page and save time by allowing vendors to manage their orders.

Inventory Syncing

Automate vendor inventory feeds to keep your product catalog accurate.

Accounting Automation

Stay on top of your books by connecting with your accounting system to sync vendor invoices.

Multi-Channel Support

Streamline your operations and centralize orders from all of your e-commerce channels

Complete Order Management

Manage the full order cycle, including changes, shipments, returns, and order exceptions.

Seamless Integration

Duoplane connects to your existing systems to minimize manual effort by you or your team.

Vendor Scorecarding

Provide feedback to vendors using actionable performance metrics.

Automate Dropshipping with Duoplane

Curious what Duoplane can do? See for yourself with a free trial.
Get in touch with us today!