Provide Customers With End-to-End Transparency

Connect with your vendors through our shipment feeds and ensure you and your customers are updated with tracking information automatically. With automated shipment feeds, you’ll have the confidence to provide accurate information to your customers.

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Trusted by more than 1200+ retailers, & 10000+ suppliers

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WHAT ARE SHIPMENT FEEDS?

For a dropshipping retailer, shipment feeds refer to the automated process of receiving shipping information from their vendors, suppliers, warehouses, and 3PLs. This feature let retailers provide their customers up-to-date tracking information without manually entering each shipment’s data. As a result, retailers can streamline their fulfillment process by utilizing shipment feeds and improve their overall customer experience.

screenshot of duoplane app shipment feed settings

TRANSFORM YOUR
ECOMMERCE BUSINESS with DUOPLANE

Before Duoplane:
Manual SHIPPING UPDATES
AFTER Duoplane:
Automated SHIPmENT FEEDS

Ready to automate your dropshipping operations?

REASONS YOUR TEAM WILL LOVE
DUOPLANE’S SHIPMENT FEEDS

Our shipment feeds solution empowers you to deliver prompt shipping updates and tracking numbers to your customers, instilling trust and confidence in your business. Automating this process eliminates human-prone errors, streamlines your operations, and enhances your brand reputation.

By providing automated tracking and shipping updates, you’ll improve the customer experience while reducing customer inquiries and complaints. In addition, with our automated shipping feeds, you’ll provide customers with a seamless and transparent shopping experience that increases customer loyalty and repeat business.

Retailers can increase efficiency and efficacy by automating manual processes, reducing errors, and cutting down on labor time needed to manage the shipping process. This automation also provides data and insights that empower retailers to optimize their supply chain, which can lead to cost reductions and improved efficiency.

Our shipment feeds come with pre-built integrations that easily connect retailers with their suppliers, eliminating the need for time-consuming manual processes. This reduces the time and resources required for onboarding new vendors and suppliers, enabling retailers to scale their business quickly. Our shipping integrations include Shipstation, Shippo, and ShippingEasy.

We can work with a wide range of file formats, making it easy for your vendors, suppliers, and warehouses to integrate with our platform. From CSV/Excel spreadsheets to X12 EDI, custom API connections, and much more, Duoplane can process your data quickly and accurately. Contact us to know a complete list of formats we accept.

Our user-friendly column mapping feature lets your team easily map your excel data fields with your vendors, suppliers, or warehouses, ensuring seamless integration with your current systems. This feature helps reduce the risk of errors and streamlines your shipping feeds.

FAQ

Yes, we have integrations that allow you to connect to your vendor’s Shipstation, ShippingEasy, or Shippo accounts. Once connected, your vendors can automatically retrieve new orders, mark shipped orders as fulfilled, and import tracking into Duoplane, all from their connected fulfillment software.

When an order is fulfilled through Duoplane, it automatically sends a notification to your shopping cart, signifying the completion of the order. Duoplane also pushes the tracking information into your shopping cart. Subsequently, notifications are sent to your customers based on the settings predefined in your shopping cart.

Yes, we have settings that enable you to add new custom carriers that are not available in our standard list of carriers.

Yes, there are a few options for handling shipping costs with your vendor. You are able to determine a fixed shipping cost for each order, use logic to automatically calculate shipping cost for each order, or let vendors enter the shipping cost when they receive their purchase orders.

Yes, you are able to consolidate shipment feeds into a single file to update shipments from multiple vendors. By default, it is not possible to avoid complication, but you are able to easily enable this feature in each vendor’s settings.

“Can I give 10 stars? Simply the best. We switched from another drop ship app that just didnt cut it. Duoplane has been seamless. Works like its supposed to, every time. Fantastic support during onboarding. It just does its job all day every day. Easy to set up and configure, effective, impactful. This is the one to get.”

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OUR CUSTOMER IMPACT

Jessee Bourque 
from MPR Tools
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“Every dropshipping business should be using Duoplane, especially if they have multiple suppliers. The Duoplane team gave me so much time and help throughout the years.”
Katie Ouaknine 
from Badgley Mischka
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“Duoplane automated everything, I don’t even look at our orders everyday because its just so seamless. It’s something I dont even have to focus on anymore.”
Scott Hinz
from Manly Bands
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“Duoplane gave me the peace of mind knowing that everything was automated. They provide top-notch customer service. Everytime I contact them with a problem, they’re always have answers.”

READY TO START?