Standard
drop ship order processing
per month
- Unlimited vendors, users, and ecommerce channels
- Vendor portal and scorecarding
- Up to 1,000 orders per month
Professional
larger drop ship programs
per month
- Accounting automation and electronic invoicing
- Phone support
- Up to 2,500 orders per month
Premium
the entire drop ship process
per month
- Dedicated account manager
- Access to customization services
- Up to 10,000 orders per month
Enterprise
Sophisticated, scalable software for enterprises with higher order volumes and customization needs.
- Premier support and training
- Enterprise integrations
- Administrative and security controls
- Custom reporting and analytics
- Product onboarding and catalog management automation
Duoplane Enterprise
Sophisticated, scalable drop shipping software for companies with higher order volumes and customization needs.
- Premier support and training
- Enterprise integrations
- Administrative and security controls
- Custom reporting and analytics
Contact us to have our drop shipping specialists talk to you about how Duoplane's hosted drop ship software can help you automate and grow your ecommerce business.
Speak with a drop shipping expert
We'll help you evaluate your needs and customize a plan that works best for you.
All plans include: unlimited vendors, unlimited users, and unlimited store connections.
Compare All Plans
| Standard | Professional | Premium | Enterprise | ||
|---|---|---|---|---|---|
| Pricing | |||||
| Monthly price | $ 249 | $ 499 | $ 999 | Contact Us | |
| Monthly orders included | The number of vendor purchase orders processed. | 1,000 | 2,500 | 10,000 | |
| Additional orders (per order) | $ 0.25 | $ 0.20 | $ 0.10 | ||
| Order Processing | |||||
| Full suite of order management tools | Manage orders from creation through shipment. | ||||
| Automated purchase order creation | Retail orders are parsed into vendor purchase orders automatically. | ||||
| Automated purchase order routing | POs are sent to vendors on a pre-defined schedule. | ||||
| Custom purchase order formats | You and your trading partners can get order information in PDF, CSV, or XML formats. | ||||
| Branded packing slips | Vendors can download packing slips customized with retailer logos and policies. | ||||
| Promise date and backorder management | Track outstanding orders against promised ship dates. Alert customers to any changes. | ||||
| Returns management | Issue RMAs and return instructions. Track returns back to retailer or to vendor. | ||||
| Advanced routing rules | Route orders to suppliers or warehouses based on cost, distance to customer, availability, and other factors. | ||||
| Carrier integration | Validate tracking. Be notified of exceptions. | ||||
| Support for bundled products | Split product bundles into individual SKUs. | ||||
| Exception tracking | Track claims, damages, and other order issues that need follow-up. | ||||
| Partner Collaboration | |||||
| Partner portal | Self-service portal to allow partners to manage their orders, products, and invoice payments. | ||||
| Partner connections | Portal access for every one of your trading partners. | Unlimited | Unlimited | Unlimited | Unlimited |
| Partner contacts | Contact database for your trading partners, with each individual having their own login. | Unlimited | Unlimited | Unlimited | Unlimited |
| Messaging platform | Send and receive messages right from the order screen. | ||||
| Role designations | Designate different partner contacts to receive communications about orders, accounting, etc. | ||||
| Vendor scorecarding | Track performance metrics and provide constructive feedback to partners. | ||||
| Partner onboarding | Ensure partner adoption through guided onboarding services. | Available | Available | ||
| Catalog Management | |||||
| Number of products managed | The number of unique SKUs in your catalog. | 10,000 | 50,000 | 100,000 | Custom |
| Inventory syncing | Keep track of stock levels and backorder dates. | ||||
| Product import tools | Edit product details using your favorite spreadsheet and sync to your ecommerce channels. | ||||
| Advanced rapid onboarding tools | Powerful tools to upload large numbers of products to your ecommerce channels. | ||||
| Drag and drop image management | Manage large image libraries with ease. | ||||
| 2-way sync with shopping cart | Manage orders and products anywhere, and everything stays in sync. | ||||
| Reporting and Metrics | |||||
| Profitability metrics | Margins, shipping costs, return rates | ||||
| Operational and fulfillment metrics | Fulfillment times, backorder rates, on-time performance. | ||||
| Partner scorecarding and feedback | Track performance metrics and provide constructive feedback to partners. | ||||
| Customized email reports | Receive summary emails with key performance metrics. | ||||
| Exception notifications | Be immediately alerted to high priority items by SMS or email. | ||||
| Accounting and Finance | |||||
| Electronic invoicing | Avoid ever having to create, send, or enter invoice information manually. | ||||
| Quickbooks integration | Export sales and invoice data directly to Quickbooks Desktop or Online. | ||||
| Xero integration | Export sales and invoice data directly to Xero. | ||||
| Invoice payment reporting | View clear summaries of how payments and credits should be applied to invoices. | ||||
| Electronic vendor payments | Pay vendors quickly through direct bank transfers. (Additional fees may apply.) | Available | |||
| Custom accounting integration | Integrate Duoplane with your accounting system. | Available | |||
| Security and Access Control | |||||
| SSL Encryption | SSL encryption for you and your trading partners. | ||||
| Admin accounts | Designate contacts who can manage users and set rules. | ||||
| Custom roles and permissions | Set rules to restrict access to different actions. | ||||
| Audit logs | View what changes have been made and by whom. | ||||
| Compliance monitoring | Set and enforce business process guidelines. | ||||
| Network access permissions | Allow sign in from specified IP addresses only. | ||||
| Service and Support | |||||
| Resource library | |||||
| Community support | |||||
| Email support | |||||
| Phone support | |||||
| Implementation services | Available | Available | |||
| Training services | Available | Available | |||
| Success manager | A dedicated account manager works with you through implementation and provides ongoing guidance. | ||||
| API and Integrations | |||||
| REST API | Extensive APIs for integrating Duoplane with your other systems. | ||||
| Custom integration support | Integrate Duoplane with your ERP system. | Available | Available | ||
| Ecommerce Channel Integration | |||||
| Multi-store management | Centralize management of orders and products from multiple stores and ecommerce channels. | ||||
| Pre-built shopping cart integrations | Integrates with Shopify, Magento, and BigCommerce. | ||||
| Custom shopping cart integration | Available | ||||