We have over 15 Shopify Apps integrated in to our store at any given time. Duoplane is the oil that keeps our store running at top efficiency. For the price and value this is our most valued partner. Customer service is critical when working with Shopify App partners and Duoplane is by far, the absolute best. We get very fast responses to our technical questions and every answer is exactly what we need, every time.
Our business started in April 2018 and from the very beginning, we were very satisfied with the assistance we received as a true start-up. Now that we are a much more advanced online business, Duoplane has been instrumental in our growth.
IVF Store5-Star Review On Shopify
This is hands down the most effective and powerful Shopify app we use. Since launching our company in 2012, we have been trying to find a way to manage the drop shipping side of our business. We were incredibly grateful to discover Duoplane this past summer. It transformed our business on day 1. It is very easy to use and has a clean user interface. Additionally, we have had a standout customer service experience with them. They've helped us strategize better systems for our shipping model and have been incredibly successful at customizing different features of the app to adapt to our needs.
We could not be more pleased with Duoplane and highly recommend this app. It has dramatically improved our business!
Tuckernuck5-Star Review On Shopify
Simply put, this app and the team are amazing. We evaluated 3+ apps to help us manage inventory before coming across Duoplane. They understand how drop-shippers function, and the app is designed very specifically to help drop-shippers better manage their business. In addition to great functionality, the team works hand-in-hand with us to resolve any issues that arise. Whenever we are dealing with a problem, they are extremely quick to respond, and have even written custom code on their app to help resolve a problem that we are facing. We rarely give app reviews, but Duoplane absolutely deserves a 5-star rating.
Rug Home 25-Star Review On Shopify
From day one, Duoplane has been instrumental in allowing us to run our e-commerce site with ease and confidence. We manage all of our orders through Duoplane, and it has allowed us to completely automate our order processing so that we can focus on growing our business. It also enables us to seamlessly split PO's to multiple vendors, something we could not do on our e-commerce platform. Duoplane's order management tools keep us organized and our customers happy. Support is very responsive and personalized, and their development team is extremely open to our requests. They are adding new features regularly. Every store that drop ships or routes orders to outside warehouses should be using Duoplane. Highly, highly recommended.